Privacy Policy

This privacy policy will explain how we use the personal data we collect from you when you use our website.

We use your personal data to provide and improve the service. By using the service, you agree to the collection and use of information in accordance with this privacy policy.

Topics:

What data do we collect?

We collect the following data:

  • Personal identification information (Name, email address, phone number, etc.)
  • Usage data (IP address, browser type, browser version, the pages of your service that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers and other diagnostic data)

How do we collect your data?

You directly provide us with most of the data we collect. We collect data and process data when you:

  • Contact us through the provided contact form.
  • Voluntarily provide feedback via email.
  • Use or view our website via your browser’s cookies.

How will we use your data?

We collect your data for the following purposes:

  • To provide and maintain our service, including to monitor the usage of our service.
  • To manage your requests: To attend and manage your requests to us.
  • For other purposes: We may use your information for other purposes, such as data analysis, identifying usage trends, determining the effectiveness of our promotional campaigns and to evaluate and improve our service, products, services, marketing and your experience.

We may share your personal data in the following situations:

  • With service providers: We may share your personal data with service providers to monitor and analyse the use of our service.
  • With your consent: We may disclose your personal data for any other purpose with your consent.

Under certain circumstances, the company may be required to disclose your personal data if required to do so by law or in response to valid requests by public authorities (e.g. a court or a government agency).

The company may disclose your personal data also in the good faith belief that such action is necessary to:

  • Comply with a legal obligation
  • Protect and defend the rights or property of the company
  • Prevent or investigate possible wrongdoing in connection with the Service
  • Protect the personal safety of users of the service or the public
  • Protect against legal liability

How do we store your data?

The company will retain your personal data only for as long as is necessary for the purposes set out in this privacy policy. We will retain and use your personal data to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.

Where possible, we apply shorter retention periods and/or reduce identifiability by deleting, aggregating, or anonymizing data. Unless otherwise stated, the retention periods below are maximum periods (“up to”) and we may delete or anonymise data sooner when it is no longer needed for the relevant purpose. We apply different retention periods to different categories of personal data based on the purpose of processing and legal obligations:

  • Customer Support Data:
    • Support tickets and correspondence: up to 24 months from the date of ticket closure to resolve follow-up inquiries, track service quality, and defend against potential legal claims
  • Usage Data:
    • Website analytics data (cookies, IP addresses, device identifiers): up to 24 months from the date of collection, which allows us to analyse trends while respecting privacy principles.
    • Server logs (IP addresses, access times): up to 24 months for security monitoring and troubleshooting purposes.

Usage data is retained in accordance with the retention periods described above, and may be retained longer only where necessary for security, fraud prevention, or legal compliance.

We may retain personal data beyond the periods stated above for different reasons:

  • Legal obligation: We are required by law to retain specific data (e.g., financial records for tax authorities).
  • Legal claims: Data is necessary to establish, exercise, or defend legal claims.
  • Your explicit request: You ask us to retain specific information.
  • Technical limitations: Data exists in backup systems that are scheduled for routine deletion.

You may request information about how long we will retain your personal data by contacting us at info@berenikeporopudas.com.

When retention periods expire, we securely delete or anonymize personal data according to the following procedures:

  • Deletion: Personal data is removed from our systems and no longer actively processed.
  • Backup retention: Residual copies may remain in encrypted backups for a limited period consistent with our backup retention schedule and are not restored except where necessary for security, disaster recovery, or legal compliance.
  • Anonymisation: In some cases, we convert personal data into anonymous statistical data that cannot be linked back to you. This anonymized data may be retained indefinitely for research and analytics.

The security of your personal data is important to us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While we strive to use commercially reasonable means to protect your personal data, we cannot guarantee its absolute security.

We securely store your data in the server provided to us by our service provider Polar55. The servers are located in Germany.

What are your data protection rights?

We would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:

  • The right to access: You have the right to request from us copies of your personal data.
  • The right to rectification: You have the right to request that we correct any information you believe is inaccurate. You also have the right to request us to complete the information you believe is incomplete.
  • The right to erasure: You have the right to request that we erase your personal data, under certain conditions.
  • The right to restrict processing: You have the right to request that we restrict the processing of your personal data, under certain conditions.
  • The right to object to processing: You have the right to object to our processing of your personal data, under certain conditions.
  • The right to data portability: You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us via email: info@berenikeporopudas.com
Call us at: +358 45 783 666 25
Or write to us:
Berenike Poropudas
Pilkkakuusenkuja 8 A 7
33870 Tampere
Finland

Cookies

Cookies are text files placed on your computer to collect standard Internet log information and visitor behaviour information. When you visit our websites, we may collect information from you automatically through cookies or similar technology.

Where required by law, we use non-essential cookies (such as analytics, advertising, and remarketing cookies) only with your consent. You can withdraw or change your consent at any time using our cookie preferences tool (if available) or through your browser/device settings. Withdrawing consent does not affect the lawfulness of processing based on consent before its withdrawal.

For further information, visit allaboutcookies.org.

How do we use cookies?

We use cookies in a range of ways to improve your experience on our website, including:

  • Understanding how you use our website.

What types of cookies do we use?

There are a number of different types of cookies, however, our website uses:

  • Functionality: We use these cookies so that we recognize you on our website and remember your previously selected preferences. These could include what language you prefer and location you are in. A mix of first-party and third-party cookies are used.
  • Advertising: We use these cookies to collect information about your visit to our website, the content you viewed, the links you followed and information about your browser, device, and your IP address. We sometimes shares some limited aspects of this data with third parties for advertising purposes. We may also share online data collected through cookies with our advertising partners. This means that when you visit another website, you may be shown advertising based on your browsing patterns on our website.

How to manage cookies

You can set your browser not to accept cookies, and the above website tells you how to remove cookies from your browser. However, in a few cases, some of our website features may not function as a result.

Children’s Privacy

Our service does not address anyone under the age of 16. We do not knowingly collect personally identifiable information from anyone under the age of 16. If you are a parent or guardian and you are aware that your child has provided us with personal data, please contact us. If we become aware that we have collected personal data from anyone under the age of 16 without verification of parental consent, we take steps to remove that information from our servers.

If we need to rely on consent as a legal basis for processing your information and your country requires consent from a parent, we may require your parent’s consent before we collect and use that information.

Privacy policies of other websites

Our website contains links to other websites. Our privacy policy applies only to our website, so if you click on a link to another website, you should read their privacy policy.

We have no control over and assume no responsibility for the content, privacy policies or practices of any third-party sites or services.

Service Provider

This website is hosted by:
Polar55
Godthåbsvej 27
8660 Skanderborg
Denmark

Polar55 is part of nordicway ApS VAT: DK40745769

When you visit this website, Polar55 gathers various logfiles, including your IP address. You can read the privacy policy of Polar55 here: https://polar55.com/privacy-policy/.

Changes to our privacy policy

We keep our privacy policy under regular review and place any updates on this web page. This privacy policy was last updated on 23 April 2026.

You are advised to review this privacy policy periodically for any changes. Changes to this privacy policy are effective when they are posted on this page.

How to contact us

If you have any questions about our privacy policy, the data we hold on you, or you would like to exercise one of your data protection rights, please do not hesitate to contact us.

Email us at: info@berenikeporopudas.com
Call us at: +358 45 783 666 25
Or write to us:
Berenike Poropudas
Pilkkakuusenkuja 8 A 7
33870 Tampere
Finland

How to contact the appropriate authority

Should you wish to report a complaint or if you feel that we have not addressed your concern in a satisfactory manner, you may contact the Office of the Data Protection Ombudsman.

Email: tietosuoja@om.fi

Address:
Lintulahdenkuja 4
00530 Helsinki

Platform of the EU about settlement procedures of online disputes: https://consumer-redress.ec.europa.eu/index_en

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